GM Computer Service Group . Professional Services

GM Computer Service Group

The Key To Solve Your Computer Problems!

Contact Tech Support:

We are here to help you resolve whatever technical difficulties you are experiencing.
Give us a try and you will not be disappointed!

Our Phone Lines are staffed:
Monday thru Friday 9am to 6PM

*Emergency Services are available
with maintenance contract or per event.

Support Department:
Support: 732 504 8024
FAX: 732 875 1288
E-mail: support@gmcsg.net

PROFESSIONAL SERVICES: All of our professional service solutions are designed to simplify business IT, giving small and mid-size companies smarter ways to take advantage of technology investments and help their businesses become more successful. You can count on our solutions to have the flexibility to grow with you.
	Computer Forensics Technology is an essential part of today’s litigation. Finding a single spreadsheet, e-mail or deleted file can be a daunting, but crucial task. An entire case may hinge on what can be discovered. Information may be discovered, from computer hard drives and backup tapes. Such as deleted, lost, hidden, encrypted and fragmented files.
Even Files that were createdbut never saved may be found. Having this information can help put the whole picture together. At GMCSG we are armed with the people, technology and methodologies to help bring the correct solution to you. In addition, we can help clients manage their security risks so similar problems don’t reoccur. Below is how we work: Data Acquisition Create forensics image of hard drive or loose Media. Create working copy and secure original. Standard Review Steps Keyword search for 10-15 keywords over the hard drive (any hits generating over 500 results revisit with counsel). Extract email post office box and recover deleted email. Keyword search for email post office box and extract all email with hits. Review for Internet email activity and extract Internet email if relevant. Work with the client on search requirements. Review for evidence of hard drive wipe. Review for password protected or encrypted data. Review for deleted data. Standard Appearance CD Label with Case Name – Law Firm Name – Evidence Number – Date – “Attorney Client Privileged”. Copy for our case file with unique case number. Letter describing the CD and stating the evidence number of the CD to go to counsel and copy in case file. Note in evidence database. Standard Report Data burned to CD in the following structure: User last name, first name (number if multiple hard drives) Folder “File Listings” containing Web page listing with the following: Web page will contain file name, file path, dates & times and if files were deleted. Folder “Keyword Search Results” · Subfolder – recovered deleted files · Subfolder – recovered fragmented files · Subfolder – active files · Subfolder – active email · Subfolder – deleted email · Subfolder – active internet email (if relevant) · Subfolder – deleted internet email (if relevant) *Report may be reviewed on web site for additional fee

Vulnerability Assessment
Many companies continue to operate under out-dated, perhaps even sub par security practices. Vulnerability and policy assessment is a critical component of any network infrastructure because it enables proactive detection and remediation of security vulnerabilities. Security and policy audits are effective when

performed by an outside firm which has no bias in skewing the information one way or the other. Experts worldwide agree Vulnerability and policy Assessment is a first line of defense by identifying and correcting weaknesses before they are exploited. “Research shows that 78 percent of data fraud involves inappropriate or unauthorized changes to data, typically by an employee or a partner's employee. Personal Data Privacy and Security Act, businesses that fail to implement appropriate data protection practices could be fined up to $500,000 per violation.” (Source: Wall Street Journal, July 25, 2005 ). GMCSG's extensive experience and subject matter experts have addressed this need for a number of clients, and have built an unparalleled world-wide reputation for creating complete, exceptionally customized, robust security platforms and policy’s to reduce vulnerabilities to the greatest possible extent.

Internal Assessment

Users
Access rights
DMZ
Network architecture
Internet access
Remote users

Penetration Test Assessment on

Firewall
Routers
Servers
Workstations
Open Ports
Viruses

Wireless Assessment

Open Access Points
Weak Authentication
Easily Cracked Encryption
Prove the existence for Unauthorized Use

Managed Services
John Pironti, Computer World, in his literary work titled, “Hackers Beating Efforts to Patch Software Flaws,” strategically points out that latency between patch release and deployment in many companies leaves them dangerously exposed.

Mr. Pironti’s observations are very accurate, together with the fact that viruses, spy ware, and firewalls are the culprits that leave a company vulnerable. However, it is also the holes in a company’s operating system that may result in a catastrophic hacking that could actually be the ruination for many organizations. When a company is hacked, what are the options available, and more specifically, what can be done to sustain the life of that company depending on the severity of the hacking?

Most companies have firewalls, but when was the last time that the applicable logs were checked to determine if hacking was taking place? When was the last time that a company’s firewall or their anti-virus software was updated? Our Managed Service Group has a program that will solve these aforementioned problems for most companies.

This program was specifically designed for small and mid-size businesses, specifically to maintain business continuity and heighten security. A monthly or weekly service is available via our program, and it includes:

Vulnerability Assessment
Updating of any Firewall Patches
Checking of Firewall Logs and update/modify as needed
Updating Virus Software
Updating Patches to Operating System
Checking for Ad Ware and Spy Ware